The management of the Company PRO.EX. has adopted and followed a customer-based quality policy and constantly seeks to improve its relations with customers.
This policy aims at the:
- Consistent implementation of the agreements binding the company.
- Improvement of the time management of partner visits.
- Minimization of non-compliance.
- Continuous enrichment of know-how.
- Systematic monitoring of legislation.
- A clear definition of the Customer's requirements.
- Continuous provision of information on health and safety issues to the Customer.
- Focus on the constant Information and Training of the company's staff.
PRO.EX. has established measurable indicators and objective conditions for improving Customers' satisfaction.